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CILC FAQs

Requesting Programs
Registering for Events
CILC Service Plans
Updating and Managing Profiles on www.cilc.org
Logging In
Using Search on www.cilc.org
Professional Development for Educators
Content Services
Posting to www.cilc.org
Donating to CILC, a not-for-profit
Vendor Information
Videoconferencing Tips

REQUESTING PROGRAMS

  1. What is the difference between a Program Request and a Videoconference Request?
    1. A Videoconferencing Request is for connecting to another videoconferencing site, not a provider with programs posted on www.cilc.org.
    2. A Content Program Request is for requesting a connection for a Content Provider Program posted on www.cilc.org.
    3. A Professional Development Request is for requesting a connection to a Professional Development Provider Program posted in the Professional Development Marketplace posted on www.cilc.org.

  2. How do I request a program with a content provider that is not listed in on www.cilc.org?
    1. Use the form here. You'll need complete contact and connectivity information about the provider.

  3. How do I request Content Provider Programs from your site?
    1. Complete a Site Enhanced Service Plan which gives you a username/password, a PIN, and creates a profile for your site.
    2. Once you have created a site profile, click Request Programs or Register for Events Now and then Request a Videoconference with a Content Provider. Complete the form to submit the request to the Content Provider.

  4. How do I request Professional Development Programs for CILC's site?
    1. Complete a Site Enhanced Service Plan which gives you a username/password, a PIN, and creates a profile for your site.
    2. Once you have created a site profile, click Request Programs or Register for Events Now and then Request for a Professional Development Program. Complete the form to submit the request to the Professional Development Provider.

  5. What's my PIN?
    1. Your pin is the code you receive when you register for a Site Enhanced Service Plan. It is emailed to you. New PINs usually consist of one letter and four numbers (i.e. A1234).
    2. Your PIN can be found in your Site Profile. To view it, click Go to MY CILC.ORG, click the Site Profiles link on the right, and click the appropriate site.
    3. If you can't remember or retrieve your PIN, call website assistance at 1-866-302-2452.

  6. When I request a program, my site does not appear in the site to be scheduled drop down list. Why?
    1. You need to complete a Site Enhanced Service Plan.

  7. Is the ability to request programming on www.cilc.org still free?
    1. Yes, however, you need a Site Enhanced Service Plan to do so.

REGISTERING FOR EVENTS

  1. How do I register for a CILC Spotlight Session?
    1. Locate the one(s) you want here.
  2. What is a webinar?

    3. A webinar is a type of a web conference that is used to conduct live meetings or presentations over the internet. During a webinar, each participant sits at their own computer and is connected to other participants via the internet through an application which "hosts" the conference. The word "webinar" is a combination of the words "web" and ldquo;seminar".
  3. How do I receive a discount on a CILC Spotlight Session?
    1. All CILC Individual Premium Service Plan members receive a discount on all CILC Spotlight Sessions.
    2. Register for Individual Premium Service Plan here.

CILC SERVICE PLANS

Individual Service Plans

  1. There are two different Individual Service Plans.
    1. The Individual Enhanced Service Plan
    2. The Individual Premium Service Plan

  2. What is the Individual Enhanced Service Plan?
    1. This plan creates an individual profile allowing you to customize your preferences, forward program requests, post collaborations, and more. Description is here.

  3. What is the Individual Premium Service Plan?
    1. This plan provides access to the communities of interest, virtual meeting room, archived Spotlight Sessions, discounts and more. Description is here.


Site Service Plans

  1. There are two different Site Service Plans.
    1. The Site Enhanced Service Plan
    2. The Site Premium Service Plan

  2. What is a Site Enhanced Premium Service Plan?
    1. This plan creates a site profile allowing your site to request programming and more.
    2. Description is here.
  3. Why do I need a Site Enhanced Service Plan/Site Profile?
    4. The profile:
    1. provides a PIN which is needed to request a program.
    2. places your site in the Videoconferencing Site Directory on www.cilc.org.
    3. purpose; provides billing information for content providers.
    4. defines who at your site can request programming thus enabling your site to keep track of costs related to Content Provider and Professional Development Programs.

  4. How do I get a Free Site Enhanced Service Plan?
    1. Go here.


  5. What is the Site Premium Service Plan?
    6. This plan:
    1. provides up to 30 staff members at your school/site to receive all Individual Premium benefits.
    2. allows this site to receive discounts on CILC Consulting Services.
    3. Description is here.

  6. How do I get a Site Premium Service Plan?
    1. Go here.


UPDATING AND MANAGING PROFILES ON www.cilc.org

Site Profiles

  1. How do I edit/update my Site Profile?
    1. Log in
    2. Go to MY CILC.ORG
    3. Under Site Schedulers on the right, choose the Site Profiles link
    4. Click on edit to the left of your profile name

  2. How do I view all of my program requests?
    1. Log in.
    2. Go to MY CILC.ORG.
    3. Under Site Schedulers, choose View All Program Requests

  3. I’ve not yet heard back from the provider about my scheduling request
    1. Log in
    2. Go to MY CILC.ORG
    3. Under Site Schedulers, choose Program Requests
    4. If your request is not listed, complete a new scheduling request
    5. If your request is listed, contact the provider for further information


Individual Profiles

  1. How do I edit my individual profile?
    1. There are two avenues to edit your profile:
      1. Go to www.cilc.org
      2. Log in
      3. Click on Edit My Profile
        4. OR
      4. Once logged in, click on My CILC.org.
      5. From the menu bar to the right, choose Edit My Profile.

  2. What is the difference between a editing my profile and editing my preferences?
    1. Your member profile has contact information, your Premium Access Code, and communication options.
    2. Your preference profile allows you to narrow/define what you see on your MY CILC.ORG page by audience type and discipline.


LOGGING IN

  1. Do I need to log in to www.cilc.org?
    1. You can access much of the website without logging in.
    2. Logging in provides access to a host of other functions such as forwarding program flyers, posting needs for collaborations, creating a custom catalog, etc.
    3. Logging in is essential for Premium Service Plan members to allow access to all premium benefits/areas.

  2. How do I log in to cilc.org?
    1. Go to www.cilc.org
    2. In the upper right-hand corner, type in your username and password.

  3. How do I create a username and password?
    1. Go to www.cilc.org
    2. In the upper right hand corner, click on Join Today.
    3. Select the Individual Plan right for you.
    4. Choose Register Now to the right of your selection.
    Note: You can return at a later date to upgrade your individual plan or create a site plan for your organization.

  4. Do I have to log out of www.cilc.org?
    1. No. You can leave the site and come back and you will remain logged in.
    2. If you manually log out, then you will need to log in again upon returning to the site.

  5. I forgot my password. What do I do?
    1. Click the Forgot My Password link near the login area.


USING SEARCH ON www.cilc.org

There are two ways to access each of the following searchable databases.

Student Programs

  1. How do I search for Content Provider programs on specific topics?
    1. Go to the search page.
    2. Choose Content Provider Programs from the Category dropdown menu.
    3. Type your topic in the keyword box.
    4. Hit search.

  2. How do I search for Professional Development programs on specific topics?
    1. Go to the search page.
    2. Choose Professional Development (PD) Center from the Category dropdown menu.
    3. Type your topic in the keyword box.
    4. Hit search.
  3. How do I find someone who is willing to share a class?
    1. Go to the search page.
    2. Choose Classes (Academic)
    3. Type your topic in the keyword box.
    4. Hit search.


Professional Development Marketplace

  1. How do I find professional development programs which improve learning and classroom/daily practice?
    1. Use the Search Bar on the homepage..
    2. Choose Professional Development Marketplace.
    3. Type your topic in the keyword box.
    4. Hit search.

  2. Go to the Education Content tab on the homepage.
    1. Click on the Professional Development Marketplace link.
    2. Search tips are found on this page.
    3. Follow the process for #1 above.


Collaboration Center

  1. How do I find partners for teacher and classroom collaborations?
    1. Use the Search Bar on the homepage.
    2. Choose Collaboration Center.
    3. Type your topic in the keyword box.
    4. Hit search.

  2. Go to the Education Content tab on the homepage.
    1. Click on the Collaboration Center link.
    2. Search tips are found on this page.
    3. Follow the process for #1 above.


Collaboration Reflections

  1. How can I see the impact of completed collaborations on students and teachers?
    1. Use the Search Bar on the homepage.
    2. Choose Collaboration Reflections.
    3. Type your topic in the keyword box.
    4. Hit search.

  2. Go to the Education Content tab on the homepage.
    1. Click on the Collaboration Reflections link.
    2. Search tips are found on this page.
    3. Follow the process for #1 above.


Calendar of Events

  1. Where do I find dated programs and events?
    1. Use the Search Bar on the homepage.
    2. Choose Calendar of Events.
    3. Type your topic in the keyword box.
    4. Hit search.

  2. Go to Calendar at the top of every page and
    1. Peruse month by month.
    2. Select type of events you want to see and deselect those you do not.


Product Resource Center

  1. Where can I explore products posted by vendors?
    1. Use the Search Bar on the homepage.
    2. Choose Product Resource Center.
    3. Type your topic in the keyword box.
    4. Hit search.

  2. Go to the Products and Resources tab on the homepage.
    1. Choose the Product Resource Center link.
    2. Search tips are found on this page.
    3. Follow the process for #1 above.


Directories

Three searchable directories are available on cilc.org

  1. Content Provider Directory: learn about each of the providers who post on this site.
    1. Use the Search Bar on the homepage..
    2. Choose Content Provider Directory.
    3. Type your favorite content provider in the keyword box or search them all.
    4. Hit search.

  2. Professional Development Provider Directory: learn about each of the providers who post on this site.
    1. Use the Search Bar on the homepage.
    2. Choose Professional Development Providers.
    3. Type your favorite PD provider in the keyword box or search them all.
    4. Hit search.

  3. Videoconferencing Site Directory: search for others who have videoconferencing. Every site profile automatically creates a listing in this directory.
    1. Use the Search Bar on the homepage.
    2. Choose Videoconferencing Site Directory.
    3. Type in a state, country or school in the keyword box or search them all.
    4. Hit search.


All Categories

Why would I use this option?
Using a keyword, this search will produce results related from all the search databases. For example: using Math as a keyword results in listings for Content Provider Programs, Classes, Collaborations, Professional Development Programs, articles in the E-News, student projects and more.

  1. Use the Search Bar on the homepage.
    1. Choose All Categories.
    2. Type your topic in the keyword box.
    3. Hit search.


CILC Consulting Services/Training

  1. What will I find when I search this category?
    1. CILC offers training and consulting in
      1. Implementing and integrating collaborative technologies, such as videoconferencing.
      2. Problem-Based Learning
      3. Content Provider Programs; creating or enhancing the use of the technology.
      4. Event Management

  2. Use the Search Bar on the homepage.
    1. Choose CILC Consulting Services/Training.
    2. Type your topic in the keyword box.
    3. Hit search.

  3. Go to the CILC Consulting Services tab on the homepage.
    1. Choose from the four hot links and follow them for more information.
    2. Contact names, phone numbers, and clickable email addresses are provided.


CILC.org Content Only

  1. What will I find when I search this category?
    1. This category searches all content/text on cilc.org EXCEPT that which is found through all the other searchable databases.

  2. How do I search for CILC.org content only?
    1. Use the Search Bar on the homepage.
    2. Choose CILC.org content only.
    3. Type your topic in the keyword box.
    4. Hit search.


PROFESSIONAL DEVELOPMENT FOR EDUCATORS

The Professional Development Marketplace

  1. What is the Professional Development (PD) Center?
    1. The PD Center is a tool for those seeking and those offering professional development programs which improve learning and classroom/daily practice.
      1. To Find PD experts and programs:
        1. Use the Search Bar on the homepage.
        2. Choose Professional Development (PD) Center from the Category dropdown menu.
        3. Type your topic in the keyword box.
        4. Hit search.
      2. To offer professional development expertise and programs.
        1. Complete this interest form.


CILC Professional Development

CILC works with you to customize any of our current offerings or to create new programming to meet your unique needs. CILC offers Professional Development/Consulting Services in the following venues.

  1. Using Videoconferencing or web-based technology to:
    1. deliver your own professional development opportunities within your organization.
    2. determine the most effective and efficient vehicle for you.
    3. Contact Monica Cougan at 317-231-6526 for more information.

  2. Problem Based Learning (PBL)
    1. Explore training modules designed to help educators create a PBL environment for their students.
    2. Learn more about research related to PBL and its impact on students and teachers.
    3. Contact Monica Cougan at 317-231-6526 for more information.

  3. Implementing and Integrating Videoconferencing and Other Collaborative Technologies
    1. Implementation: Launch collaborative technologies as an effective means to improve your district’s outcomes.
    2. Integration: Integration training modules help strengthen your organization’s academic applications of technology solutions.
    3. Contact Doug Meyer at 317-730-4114 for more information.

    For Content Providers: Mastering the techniques of quality program development and delivery.
    1. For novices using videoconferencing (IVC) for the first time.
    2. For experienced content providers wanting to enhance their use of the technology.
    3. Contact Julia Shildmyer-Heighway at 317-231-6529 for more information.


Spotlight Sessions

  1. What are Spotlight Sessions?
    1. Spotlight Sessions are professional development programs offered via webinar (online) where participants interact with knowledgeable presenters in the fields of collaborative learning, educational trends, distance learning, and technology.
    2. They offer follow-up conversation/learning using a discussion forum.
    3. Participants can view the archived session for at least one month following the event.

  2. How do I register for these sessions?
    1. See Registering for CILC Events.

  3. How do I access these sessions?
    1. They are accessed from your desktop, anywhere.
    2. See Connecting to Spotlight Sessions.


CONTENT SERVICES

Content Dollar Bank

  1. What is the Content Dollar Bank?
    1. The Content Dollar Bank is a service which allows you to deposit a lump sum of money for content in to a restricted account for CILC to use to pay the providers.

  2. How do I create this bank?
    1. Check out the Content Dollar Bank.
    2. Contact Julia Shildmyer-Heighway at 317-231-6529.


CILC Portal for Content and Collaboration

  1. What is a Portal?
    1. The portal creates a link from your website connecting your constituents to CILC's Content Provider and Collaboration Center search pages while maintaining your branding and keeping them coming to and through your website.

  2. How do I create a portal for my organization?
    1. Check out the CILC Content Portal.
    2. Contact Julia Shildmyer-Heighway at 317-231-6529.


POSTING TO CILC.ORG

CILC offers the ability to post programs, resources, and needs to the website.


Programs

  1. Content Provider Programs: Click here for information on becoming a provider to be able to enter your programs in to the Content Provider Program database.

  2. Professional Development Programs: Click here for information on becoming a provider and be able to enter your programs in to the Professional Development Marketplace database.


Events and Products

  1. Vendor Events & Products: Click here for vendors to:
    1. enter products in to the Product Resource Center
    2. gain high visibility by entering a banner on cilc.org homepage.
  2. Community Events
    1. Click here to learn how Premium members can post free events they plan and host to the Calendar of Events.


Needs

  1. Classes Bulletin Board: Click here to learn how to post a class you:
    1. need for your students.
    2. can share with others within the Classes (academic) database.
  2. Collaboration Center: Click here to learn how to post your idea for a collaboration within the Collaboration center database.


DONATING TO CILC, A NOT-FOR-PROFIT

  1. What is a not-for-profit?
    1. A not-for-profit organization must earn dollars to pay their staff and bills. Any profit incurred must go back in to the operating budget.
  2. Why should I donate to CILC?
    1. Since CILC services mostly K-20 education, fees for services are kept a minimum and do not meet the total budgetary needs.
  3. Donating to CILC
    1. provides free access to
      1. Content Provider programs
      2. Professional Development programs
      3. The Collaboration Center
    2. supports
      1. community based projects
      2. professional development solutions
      3. networking opportunities for educators
  4. Where do I go to make a donation to CILC on the web?
    1. The CILC Donation page.


VENDOR INFORMATION

  1. How can vendors have a presence on www.cilc.org?
    1. Homepage Sponsorship Banner
    2. Product Resource Center
  2. Are there other opportunities for vendor presence with CILC?
    1. Yes, there are Spotlight Sessions, Conferences, and E-newsletters, etc.
    2. See CILC Sponsorship Opportunities


VIDEOCONFERENCING TIPS

For Presenters and Participants
For Room Setup and Equipment Use
Maximize Interactivity

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