Our availability includes: Year round Tuesday - Friday 8 a.m. - 4 p.m. Eastern Standard Time. If you would like a program outside of this time, please feel free to ask and we will see what we can do for you! Please reserve 2 weeks in advance when possible.
For more information contact CILC at (507) 388-3672
Provider's Cancellation Policy
CANCELLATION POLICY: In the event that a program must be canceled due to weather, technical issues, or other circumstances beyond the control of the Zoo or program recipient, the program may be rescheduled at a later date agreeable to both parties for no additional charge (dependent on availability). If cancellation occurs for any other reason than listed above, a cancellation fee will apply.
RESCHEDULING POLICY: In the event that a program needs to be rescheduled for any reason other than those listed above, then the Zoo must be notified at least three weeks before the date of the program. We do not reschedule inside the three weeks of the scheduled program date. A rescheduling fee will apply.
REFUND POLICY: Once registration is confirmed, the Greenville Zoo adheres to a no-refund, no-credit policy. If a program is canceled at any time for any reason other than those listed above, no refund or credit will be given. Substitution of another group of participants of the same age is permitted with prior notification given at least three weeks before the date of the program.